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12. Ibid.

13. Andrea Ovans, ‘What resilience means and why it

matters’,

Harvard Business Review,

5 January 2015,

https://hbr.org/2015/01/what-resilience-means-and- why-it-matters,

viewed 1 September 2015.

14. Ibid.

15. Pierre Gurdjian, Thomas Halbeisen & Kevin Lane,

‘Why leadership-development programs fail’,

The

McKinsey Quarterly

, January 2014, www.mckinsey.

com/insights/leading_in_the_21st_century/why_

leadership-development_programs_fail, viewed

21 August 2015.

16. Daniel Goleman, ‘What makes a leader?’,

Harvard

Business Review

, January 2004,

https://hbr.org/2004/01/what-makes-a-leader,

viewed 4 September 2015.

17. Cristina Gibson & Patrick Dunlop, ‘Developing

leaders with intercultural competence’, presentation

at the 75th annual meeting of the Academy of

Management, Vancouver, 11 August 2015.

18. Australian Children’s Education and Care Quality

Authority,

What does it mean to be culturally

competent?

, 2014,

http://wehearyou.acecqa.gov. au/2014/07/10/what-does-it-mean-to-be-culturally- competent

, viewed 27 August 2015.

19. Frederick AMiller & Judith H Katz,

The inclusion

breakthrough: Unleashing the real power of diversity

,

Berrett-Koehler Publishers, San Francisco, 2002.

20. Allan Bird, Mark Mendenhall, Michael J Stevens

& Gary Oddou, ‘Defining the content domain of

intercultural competence for global leaders,

Journal

of Managerial Psychology

, vol. 25, no. 8, 2010,

810–28.

21. Cristina Gibson & Patrick Dunlop, ‘Developing

leaders with intercultural competence’, presentation

at the 75th annual meeting of the Academy of

Management, Vancouver, 11 August 2015.

22. JimCollins & Jerry I Porras, ‘Building your company’s

vision’,

Harvard Business Review

, vol. 74, no. 5, 1996,

65–77.

23. Terry L Cross, Barbara J Bazron, Karl WDennis &

Mareasa R Isaacs,

Towards a culturally competent

system of care: Amonograph on effective services

for minority children who are severely emotionally

disturbed

, CASSP Technical Assistance Center,

Washington, DC, 1989.

24. Cristina Gibson & Patrick Dunlop, ‘Developing

leaders with intercultural competence’, presentation

at the 75th annual meeting of the Academy of

Management, Vancouver, 11 August 2015.

25. Equality and Human Rights Commission,

Creating an

inclusive workplace

, 2014,

www.equalityhumanrights. com/sites/default/files/documents/publications/ an_employer_s_guide_to_creating_an_inclusive_ workplace.pdf

, viewed 27 August 2015.

26. Australian Public Service Commission, Jawun

program evaluation, 2014.

27. Jawun, ‘Alumni secondee interviews’, unpublished

internal document, 2015.

28. Edgar H Schein,

Organisational culture and

leadership

, Josey-Bass, San Francisco, 2004.

29. Aon Hewitt,

Getting real about creating a high-

performance culture

, 2013,

www.aonhewitt.com.au/ Home/Resources/Reports-surveys/Creating-High- Performance-Culture-Report,

viewed

12 September 2015.

30. Rob Asghar, ‘What millennials want in the workplace

(and why you should start giving it to them)’, Forbes.

com, 13 January 2014,

www.forbes.com/sites/ robasghar/2014/01/13/what-millennials-want-in-the- workplace-and-why-you-should-start-giving-it-to- them

, viewed 14 August 2015. 

31. Richard Mosley, ‘CEOs need to pay attention to

employer branding’,

Harvard Business Review

, 11 May

2015,

https://hbr.org/2015/05/ceos-need-to-pay- attention-to-employer-branding

, viewed

17 August 2015.

32. Paul Michelman, ‘How to boost employee loyalty’,

Harvard Business Review

, 4 September 2007,

https://hbr.org/2007/09/how-to-boost-employee- loyalty

, viewed 17 August 2015.

33. In a 2014 Jawun survey of secondees, 74% of

respondents reported a greater sense of loyalty

towards their employer following their secondment.

34. International Organization for Standardization,

ISO

26000—Social responsibility

, 2010,

www.iso.org/iso/ home/standards/iso26000.htm,

viewed

20 August 2015. 

35. Ibid.

36. WebFinance, Inc.,

BusinessDictionary.com ,

‘Ripple

effect’, 2015,

www.businessdictionary.com/ definition/ripple-effect.html

, viewed

12 September 2015.

37. Jawun, ‘Alumni secondee interviews’, unpublished

internal document, 2015; Australian Public Service

Commission, Jawun program evaluation, 2014.

38. In the Jawun Alumni Survey, 99% of respondents

reported improved understanding of Indigenous

people after their secondment; Jawun, ‘Alumni

secondee interviews’, unpublished internal

document, 2015.

39. Icek Ajzen & Martin Fishbein,

The influence of

attitudes on behavior

, 2005,

www.researchgate. net/profile/Icek_Ajzen/publication/264000974_ The_influence_of_attitudes_on_behavior/ links/00b7d53c7dea81c846000000.pdf

,

viewed 12 September 2015.

40. Jawun, ‘Alumni secondee interviews’, unpublished

internal document, 2015.

41. Ibid.; Australian Public Service Commission,

Jawun program evaluation, 2014.

42. In the Jawun Alumni Survey, 100% of respondents

reported that they shared their experience and

insights with friends, family and/or work colleagues.

43. Alan Tudge, ‘Pearson’s impact has changed

indigenous affairs for the better’,

The Australian

,

26 May 2012,

www.theaustralian.com.au/national- affairs/opinion/pearson-has-changed-indigenous- affairs/story-e6frgd0x-1226367301501

, viewed

17 September 2015.

44. Noel Pearson, ‘Networks of opportunity involving the

private sector are vital for indigenous development’,

The Australian

, 11 May 2013,

www.theaustralian.com. au/opinion/columnists/networks-of-opportunity- involving-the-private-sector-are-vital-for-indigenous- development/story-e6frg786-1226639620911

,

viewed 12 September 2015.

2015 LEARNINGS AND INSIGHTS

 JAWUN 63